I was told it would take 3 hours to fix my airbag inflator and their guys did it in just under an hour and a half so I couldnt even finish my movie. Highly recommend.

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Desmond was great to work with! Thank you for your help making a deal I felt good about.

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Thanks to Germain Honda and Andy for stepping in when in sent my daughter back to UM with our older model Honda Pilot and service work that was done poorly here at our Honda in Chicago caused a mechanical problem. Appreciate the quick, honest and thorough resolution of this problem to get our car safely back on the road again.

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Great experience! Thanks so much to Desmond, Jerome & Dean for all of your assistance.

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I have been buying and servicing vehicles at Germain Honda for years. The service department never disappoints. I use Honda Express Service regularly to maintain multiple vehicles. It's comforting to be welcomed by the same familiar employees each time. Express Service Adviser Michael Thiede has been there for years. He is always professional. He completes services as requested and makes service suggestions based upon technician's inspections. Thiede advises, he does not push, unnecessary services. If it can wait, he will tell you. On a recent service visit I mentioned to Michael that I was looking for a used car for my son. He suggested I speak to salesman Evan Carrier. I met with Evan who I found friendly, professional and enthusiastic. I told Evan my needs and price range. Evan showed me several used vehicles that fit my requirements. No high pressure sales tactics or attempts to up sell. I could tell Evan sincerely wanted to find the perfect car for my buying situation. Later that day I took delivery of a great used car. The purchase process was as seamless as I've come to expect from Germain.

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