My car recently died, I went to a few dealerships that were either rude or not up-front with vehicle damage/issues. I left the last dealership earlier than expected, so called this dealership for a last minute appointment, expecting the same experience and it was instantly night and day. When I called Derick answered the phone and was so plesant and friendly. He got me an appointment without any issues and didnt mind that it was an estimated time (we were driving from 2 hours away). Once we got to the dealership, Derick was so patient with us. He let me ask 100 questions about the process and never seemed bothered when he had to go speak with managment multiple times due to me being indecisive 😅 Derick made the whole process so simple and easy. I never felt pressured or rushed. I wanted to make sure I purchased a vehicle because I loved it, and not because I needed one, and luckily I found one i fell in love with instantly. I can't express how thankful i am for his assistance in this process. Hopefully i dont need another vehicle anytime soon, but if i ever do ill definitely be coming back here

My 2018 Accord was serviced in a timely & professional manner. Kaiya Wolff was extremely helpful in the service department. She kept me abreast of the timeline for completion, helped facilitate a warranty repair on the AC, and answered all questions related to the work. Germain does it right.

My experience was generally positive except that it was at the end of the day and the other salesmen were celebrating the end of the day in a very loud get together. I had to make some phone calls regarding financing and could not hear the person on the other end of the line because of all the noise in the showroom.

Jason is such a kind and charismatic guy. I spent like 6 months on and off bothering him before pulling the trigger on what I really wanted. He was super patient and so happy that I kept my word about getting my whip through him. Thank you again Jason and Honda Germain Ann Arbor.

Cameron was very gracious in working with my wife and I to select the best deal on a new car. Helped us get a 36 month 0% loan!

Thank you Derek!

Amber Farley was excellent! She listened and worked to help me find the right car for me. She was very professional and helpful. If you’re looking for a Honda, go see Amber!

We recently went to Germain Honda and received great services from Amber. Amber is friendly and very helpful. We got all our questions answered. We tested CRV and found the vehicle we are looking for. Can't expect any better experience than this!

Nick really took care of my car's care and kept me in the loop. His knowledge and team made the experience very positive. They worked the issue with great results. I am happy with my decision to go to Germain and to have Nick as my service manager.

Amber who sold us our new car was fantastic. She was attentive and paid close attention to the details. Jacob who helped at the end with finalizing all the paperwork, warranties and financing was FANTASTIC! Thank you HONDA for the great team you have invested in.

Straightforward purchase-no nonsense, no surprises.The price quoted to me was the actual price I paid. Salesman Antonio Rodriguez and Jake in Finance, along with the rest of the crew at Germain made this a seamless transaction.Will definitely be a repeat customer!

I brought in my 2014 Honda Civic for a thorough check-up after using a local mechanic for several years. Nick Sneed took very good care. I received a thorough review of my car's current condition along with specific recommendations for the future and all in a timely manner. The service I received was prompt, friendly and professional. I couldn't ask for more.