Luis Downey is an exceptional salesman. He was open, friendly and above all adaptable. He answered all our questions and in some cases he pointed out the details on the car that directly related to the question. The main reason we ave giving Luis the highest rating is he understands that some purposed buyers not only need verbal details but need visual details as well. Larry & Judy Couzens
Evan was friendly, helpful, and honest. We never felt pressured to buy and he gave us excellent financing information. We were trying to decide new vs. used and went with new after hearing the incentives and an excellent interest rate. Loved our experience overall at Germain Honda.
Very pleased with buying experience. Worked with Evan from start to finish. Evan respected our time and moved quickly while answering and thoroughly explaining all questions.
Very knowledgeable sales consultant! We were very short on time; our sales person understood and was able to show us everything and answer all our questions quickly.
As a busy person I have little time to spend at dealerships when I buy a new car. Evan understood that from the beginning and provided me with accurate information in a very friendly, professional, honest and fast way that facilitated my decision on the vehicle that I wanted. I never felt pressure to buy and always had everything on time and up-front. I normally do not enjoy the experience to go to a dealership, this time was completely different. Way to go.! I definitively recommend to talk to him if you are investigating to buy/lease a car from Honda.
We are very Happy with our Purchase today and the Best Customer Service from Mitch.
I've been using the service department at Germain Honda for 10 years, and I always am impressed with the attention to detail, honesty, trustworthiness, and thorough explanations of the service advisors (Andy! Nick! Doug!). Dealing with car issues is not my forte, but the advisors really help make the whole experience as stress-free as it can possibly be. They really go out of their way to make it a welcoming & reliable place to come!