Customer Testimonials

Recently I bought the certified Honda Accord @Germain Honda. Desmond Jeffries helped me to buy it. I felt he was kind, knowledgable and very able sales consultant. I appreciate your excellent service.

Bought a used car from Jay Riggins at Germain Honda. Great experience especially as this was my daughter’s first car buying venture. Would highly recommend Jay and the dealership.

We worked with Mike Perdue and Jerome. Both are professional and knowledge and answered all our questions. They made the entire process smooth and easy. This was our second positive purchase from Germain and we’ll be back when it’s time for the next vehicle!

Awesome service. This is our second car purchased at Germain Honda in the last 6 months. Great experience each time. I love the service, love the cars. Will recommend wholeheartedly.

Can’t complain at all from these guys! They were quick, professional, and no-nonsense. Quite refreshing from the typical high pressure tactics used by many other dealerships.

We went to just look, but left with a great car! The staff was friendly, knowledgeable and never pushy. Excellent dealership- we highly recommend Germain Honda!

No pressure experience, Desmond was fantastic. He was fast and easy to work with. Very flexible and easy to get in contact with. Made buying a car after insurance payout easy!

They were very busy. They went out of their way to make sure I was going to get the vehicle I came to get. I had driven over two hundred miles to see this particular vehicle. I would highly recommend them.

Germain had the best value for what I was looking for. I drove it, discussed price then purchased it. Couldn't get any easier than that.

As a new customer, Brock treated us right. The car was gone thru in a way that expressed real value of the safety and opinion of the end user.

After trying a few others dealers I can say Germain is the best by FAR. Jason and crew made the whole experience enjoyable. Highly recommended.

The staff was uniformly courteous and helpful. Everything was clear and the process went as quickly as I wished; never felt rushed, but there was no delay.

Jason is awesome, he helped me to find a new car quickly, which was great because my previous car had just been totalled, and was very helpful in guiding me through the whole process!

My sales representative was so knowledgeable and personable. It was so easy to talk to him and explain what I needed in a vehicle. Especially since I was transitioning from a Jeep to a Honda Civic.

Justin was a pleasure to work with. He was not pushy, but provided all of the information that I needed to make a decision, and was able to work with the particularities of our situation. I would definitely recommend Germain and Justin in particular.

I went in looking to buy a new 2019 Honda Fit and the people at Germain Honda were more than accommodating. They weren't pushy in the least, I felt that my wants and needs were heard, and everything was done efficiently.

They approached the sale with confidence in their product and the assurances of support which were suitable for purchasing a new car. I usually buy used cars but felt they added value.

My first car buying experience here. Kay was very friendly, helpful, with good understanding in what a customer needs. She is knowledgeable, patient, and efficient, yet being very polite when introducing to me what additional options and accessories I could have when buying a new car. Even though the delivery was somewhat delayed due to high show room traffic, Kay and her colleagues did a very nice job in the Paper work and delivery. I had a very good experience here, and would come back to this dealer in the future. I had been to different car buying events throughout ...

Mike and the guys were all very nice and helpful, both over the phone and in person. Their work was quick and they made it as cheap for me as possible.

Very friendly staff, Michael was great and gave me space to make my decisions without pushing me, and the finance was helpful during some of the choices.

The buying process was a bit long, but am happy with everything otherwise, and Luis was great! An excellent experience overall, thank you, Honda rocks!

The sales agent Mike was very courteous and professional. I've used many dealerships before and I can say that Germain Honda experience is smooth and free of pressure. The staff there is paid based on performance instead of commission.

Fantastic experience. No pressure, and for the most part a quick process. I got a great deal. VERY PLEASED especially since it was a holiday.

Rick Parsons and Michael Ghiede did a great job for my wife, who was stuck in Ann Arbor with no oil in the engine (we live in Ohio). With no notice, they got her fixed up and rolling again very quickly. They defenitely saved the day for us! I wish every dealership operated the same way.

I appreciated that the dealership did a 100,000 mile service and fixed everything that needed attention. They also had a shuttle that took me home and picked me back up when the service was complete. Great service and nice people.

Find a great used car on cars.com but several hours away from where I live. Mario and I were able to come to a price before I drove out to see the vehicle. It was exactly as described. No surprises !!! Done deal!!! Finance dept was a little slow.... Would recommend Mario Teixeira and Germain Honda to anyone looking for a great vehicle at a fair price!!

I looked at several different dealers within about 50 miles of Ann Arbor. Germain was the first one I went to and they set a high standard to follow in terms of selection and customer service, and their prices are competitive (I know that sounds like a generic bot comment, but it’s true). After test driving many compact SUVs I ultimately came back to purchase the first CR-V I drove at Germain. I loved working with Luis. He got me a purchase price within my budget (for a vehicle with fewer miles than I expected) and negotiated an APR that ...

The service great and fast, people in service department was very gentle, helpful and nice. They try to speak in Spanish with me. I really appreciate your help. Thanks so very much!