Had a great experience with my recent used car purchase. Excellent customer service, knowledgeable staff and very thankful and appreciative that they didn’t turn me away without an appointment for a test drive during these uncertain times.
Good service, reasonable prices, and upfront with their customers. Dean seems like he genuinely cares about people. The process went smoothly. I didn’t feel pressured into purchasing anything and I felt like I got the vehicle for a fair price. I did weeks of research before I went into Germain and made the purchase.
Sales very attentive and actively made our leasing a new vehicle a smooth action. Very pleased with our new car and the assistance after the sale to iron out some configuration issues. Thank you Mario!
I had the BEST experience buying my new car from Germain Honda!!! I had the wonderful pleasure of working with Jason Loren! He made the car buying experience absolutely AMAZING!! Seriously! He is so personable and makes you feel like you are his #1 customer! You can tell he loves his job!I drove 5.5 hours to buy my car from here! We will buying all our cars here just wish it was closer! Road trip!
It was a pleasure dealing with Mario and Corey! They were very helpful and friendly. I feel that I got a good price on my purchase and a reasonable price on my trade-in. Overall, it was an excellent experience dealing with Germain Honda and I am very happy with my car.
I was a pleasure dealing with Mario and Corey! They were very helpful and friendly. I feel that I got a good price on my purchase and a reasonable price on my trade-in. Overall, it was an excellent experience dealing with Germain Honda and I am very happy with my car.
I bought a 2017 Civic back in May from Germain. Around Nov, I started to have issues with my tires. I was finally able to get them looked at by Belle Tire and they informed me that my tires were from 2012 and were dry rioting. They were going to charge me $400+ for two new ones.Very confused, I called Honda and spoke with the sales manager since my car was pre-certified and passed the inspection when I got it. He was just as confused and wanted me to bring my car in for service to check it out.They confirmed that ...
I had an absolute blast today purchasing my new car!! I have been looking for my perfect car for months and working with Jason Loren has been truely nothing shy than absolutely amazing!!✅ He went above and beyond! Even picked me up from the rental car location!!✅ Provided great deals✅ Gave me undivided attention & quick response✅ Kept my best interests in mind✅ So extremely personable!!I drove 11 hours round trip and would do it all over again in a heart beat since it was such a great experience! I LOVE my new car! Thank you!
I bought a used Traverse from Mitch at Germain Honda of Ann Arbor.Great experience! After seeing the Traverse on the Carfax website and requesting the availability, Mitch responded with a personalized walk around video of the exterior and interior. The buying process was done remotely with quick easy email communication and Mitch even delivered the Traverse to my house in Livonia the same day.The Traverse is in really great shape and very clean. I am impressed with this dealership and will be recommending them to my friends and family.
Just had some work done on my Accord at Germain Honda of Ann Arbor. Overall it was a 5 star experience. My Service Advisor was great to work with, friendly and professional. The waiting room was clean, quiet and arranged to keep customers socially distanced from each other. The technicians returned the car to me running better and physically cleaner than when it came in. Couldn't ask for more. I was totally happy with the experience.