Generally very quick and efficient but they left me waiting in the lounge even though my car was done.
Mr. Peterson made the airbag recall process very easy and painless for my 20 yo. It was his first go at car maintenance adulting. Mr Peterson explained everything in an easy to understand manner without condescending. Outstanding service all around
My sales representative was so knowledgeable and personable. It was so easy to talk to him and explain what I needed in a vehicle. Especially since I was transitioning from a Jeep to a Honda Civic.
Justin was a pleasure to work with. He was not pushy, but provided all of the information that I needed to make a decision, and was able to work with the particularities of our situation. I would definitely recommend Germain and Justin in particular.
Michael, Corey, Mark and rest of Germain Honda of Ann Arbor team were professional and thorough. Lifetime powertrain warranty a competitive advantage on top of competitive pricing.Very pleased with the process and outcome.
Mario was great. Never pressed or pressured us in any way. Being this was our 1st time at Germain Honda, we weren't sure what to expect. We will definitely be referring all our friends. Just want to thank everyone for staying open late to finalize all the paperwork.
Very friendly staff. They made sure I was helped and satisfied with my purchase. They helped me get everything done in a timely manner so I could get back to work stress free.