Express oil change was great. Very quick all oem Honda parts, price was less than quicky lube places
Last week I got in touch with Brad Stegmeman regarding the ins and outs of Honda Care Maintenance plans, I was considering purchasing a 48mo/48000 mile plan from a dealer who sells these Honda plans. Although he wasn't really familiar with the policy I was considering, he took the time to run the numbers and which allowed me to make a educated decision. Germain has a great service department, and it is obvious that his leadership has kept the quality his department top notch.
Salesman went above and beyond for our needs.
Luis and the team at Germain are knowledgeable and helpful throughout the purchase and evaluation process. I was provided a test vehicle to use overnight as well in order to fully experience an Accord prior to finalizing the purchase. Luis also shopped around for best financing options. Luis spent time on his day off to do vehicle orientation and also arrange for service with their service tech. All very helpful.
I was looking to buy my first car on my own after leaving my high-school clunker car behind. Jeff made the process very easy and explained everything in a way that was clear to me. He understood where I was coming from and didn't push me to look at cars that did not fit my needs. I ended up getting a certified pre-owned 2015 Honda Civic which provided me with the best of both worlds between new and used. Jeff went out of his way to help deliver the car after it was finished being cleaned and detailed due to some scheduling conflicts on my part. Overall I had a great experience buying my first car!