My sales associate, Brock Bachelder, was helpful, friendly and very knowledgeable. He kept the process moving and continued his support after the sale with follow up. Jerome in Financing was equally amazing and competent and got me a lower monthly payment with more extended warranties that I expected.. They made the process comfortable and I love my new Honda.
Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being helpful!
Jeff Williams was great! Super easy going and not pushy at all. Let's you come to your own decision in your own time. He is always very helpful and knowledgeable. He was the same person that we dealt with last March 2017 to buy my 2014 Honda CRV. The Nissan Altima that we purchased (out right) was a steal for the cleanliness of the car, only 76K in mileage and the fact that it had new Michelin tires already. We will be back to trade in one of our vehicles in a few years and buy another Honda from him!
I bought new wipers for my CRV at a parts store, but I only have a master’s degree, so I wasn’t able to install them. I came to the service dept. at Germain Honda and Joe greeted me promptly. When I informed him of my predicament, he explained that it was not usual procedure for the dealership to install after-market parts. However, glancing outside at the steady rainfall, he broke procedure to help guarantee my safety. This is why I’ve purchased all of my vehicles from Germain for the past ten years.
The service great and fast, people in service department was very gentle, helpful and nice. They try to speak in Spanish with me. I really appreciate your help. Thanks so very much!
Jeff has to be one of the easiest going guys I have met in the world of sales. No pressure, very knowledgeable, answers his phone and follows through. Great guy period.
I have a new-to-me Honda CRV and was about to leave for a long road trip concerned about simple things like oil life and tire pressure light and washer and other fluid levels. I pulled in unannounced to ask their advice. The service people were so helpful. Explained the tire pressure light, set the pressure to the appropriate psi, taught me how to recalibrate, filled the fluids, gave me a crash course on the engine, advised me to wait on changing the oil which was at 50% life, until I returned from the trip. I highly recommend Germaine Honda!
I had the great pleasure of working with Jeff Williams during the buying process of a used car. Jeff is a no pressure, laid back, professional that treats you like family. He went out of his way to answer all of my questions and provide exceptional service by addressing all of my requests. He made the whole process super simple and was willing to reasonably negotiate on price. I highly recommend this dealership and working with Jeff if you’re in the market for a new/used vehicle.
As always, service at Germaine was top notch. My Fit hit one too many potholes, needed ball joint replacement and tires. Everything went well once I got it to Germaine. Worked with my insurance company that was footing the bill
Highly recommended, Evan Carrier made the purchase of my new 2018 Honda accord a piece of cake. He made it very easy to trade in my vehicle and get me the financing I needed.