I was immediately welcomed and assisted upon entering the showroom. The individual selected to assist me, Jeff Williams, was knowledgeable, honest, and always put my needs first. He respected my non-negotiable and wish lists, while respecting my budget in all recommendations. I had an excellent experience with Jeff and would highly recommend you seek him out if you are looking into a certified pre-owned vehicle.
My wife, child and I went in to look at a used car which we ended up purchasing. Negotiating a price was very easy, and they are open to trying to make things work financially for you. They lowered the price on the car to fit our budget without any counter offer or disappointment. Kent was very nice to our child while completed the transaction, and very patient with us. It took an hour for our insurance company to finish getting everything setup for our car, and the dealership was starting to get ready to close, but we never felt like we were being rushed out the door. Thanks for the great service, we will keep you guys in mind for future car purchases!
We always feel welcomed. They put every effort to ensure all concerns are addressed. Very honest and always willing to help. Great dealership with great customer service
Jeff and his team were immediately friendly when we arrived. They helped us find the car we wanted although it wasnt on the lot yet. They didn't push us to look at other cars and respected we knew what we wanted. They located the car and had it available the next morning. We didn't feel stuck in a haggle war, or waiting around for answers. Jeff was quick to get details and our purchase was smooth. When we picked it up it only took about 20 minutes to leave with our car. Highly recommend to those that are looking for professional dealership minus the run around game.
Had a great experience at Germain. Mitch Hardcastle helped us out from start to finish..
I'm so pleased with the maintenance service for my 2004 Honda. I look forward to buying a newer Honda from Germain when the time is right. The convenient and pleasant service keeps me coming back!
Jeff Williams did an amazing job selling us a car this August! The detailing department also did an excellent job! We love our new/used car!