Customer Testimonials
Bought a used car from Jay Riggins at Germain Honda. Great experience especially as this was my daughter’s first car buying venture. Would highly recommend Jay and the dealership.
Our sales person Mitch was the best. We looked at getting a Jeep as well as a Toyota and the single biggest difference was Mitch
I had a great experience working with Michael P. on the purchase of my CR-V. He was very patient, knowledgable and friendly. Everyone I interacted with were really great.
Just purchased a 2020 Fit and I am very impressed with the customer service at Germain Honda of Ann Arbor. Kent Hepler was very thorough in describing the car’s features as well as going over the car purchasing process step-by-step. He was able to locate a Fit In my color of choice in an expeditious manner. Evan Carrier did an excellent job explaining and processing the car’s delivery paperwork. Tim Bolog in the parts dept. was very courteous and efficient in my purchase of new floor mats. Thanks to them for making a smooth and pleasurable car purchase experience. ...
I like cars and have worked most of my working life in the auto industry but I don't like buying cars. ( I don't like parting with my hard earned money.) Germain Honda made that one of the more pleasant experiences. Jeff Williams was great. Easy going and knowledgeable about the product. Didn't try to sell us something we weren't interested in. Evan Carrier was very pleasant to work with when the financial side came around. He was honest with us and helpful in making that terrible decision to part with all that money. But that's life and you can't take ...
I stopped in at Germain Honda one evening just to look at some cars and had a couple of questions and I met Mitch Hardcastle a bright, young and informative salesperson. I told him I didn't want to waste his time and that I was not interested in buying a car at that time. But he answered all my questions gave me good contact information for him. It was an enjoyable visit, surprising tip me. Several weeks later I called him up and he was able to put me in the exact car I wanted very quickly and easily. I'm ...
Service Advisor Ric and Mechanic Chad went above and beyond to help me get my car serviced quickly today when I really needed it. They were thoughtful and efficient and I would absolutely go back based on the customer service!
I worked with Mitch Hardcastle. He was personable and straight forward. He listened to me and worked with me to get me into the best vehicle for my needs. I have had the typical bad dealership experience in the past, and this was not it. Mitch and everyone else at Germain Honda were first class!
