I correctly assume the technical competence of the service providers at Germain Honda and you can’t match their friendliness. Because of age and disability, they allowed me to remain in my car for an oil change but denied me the carnival ride with it on the hoist to change the tires. Instead, they picked up and returned the car from my home to provide this service. Their “going the extra mile” in this way has been my experience with them over the years and I an deeply grateful.

Took my car in for service and was very happy with my service advisor, Mike Delaney. He took extra time to explain everything I would need to have done on my visit. Explained why things needed to be done and cost. He listened to my concerns, with current issues I had with my Car. Thank you

My car was not drivable so I had it towed to the dealership five days before my actual appointment.They were able to take a look at my vehicle, fix it, and get it back to me four days before my actual appointment. I really appreciated their efforts, especially around the Thanksgiving holiday.

They were thorough, kept me informed of time diagnostics and express service would take. I left in a serviced car, and knowing what followup would look like regarding the outstanding issues. Perfect.

Always friendly,helpful and honest service.All service advisors are doing good work.I always trust Germain Honda dealer and service employees.Professional team.Thank you all.

Very courteous and efficient with attention to detail. You feel you’re in good hands!

I like Germain Honda of Ann Arbor. So far I have bought three new Honda cars from them since 2001.

Chris and other people are very responsible and trustworthy. I was informed during this visit. Also, Chris waited while I was a bit late to get my car on the day before thanksgiving day. thank you and happy thanksgiving! Best!

Professional, caring, great customer service - they worked through every detail and made sure I was 110% satisfied

It was a great experience. Nick was amazing, he cared about me and my vehicle. That is what we want as a customer.

Mitch took so much time and care helping me find my new car. He listened and took notes even asking me the names of my two dogs. He was calm, not pushy at all and let me stew at my own pace. Germain got me a deal that beat internet companies. Thanks for everything!

Friendly staff that keeps me updated on the status of the work that is being done in my car.

Everything was done very efficiently and with kindness. The report explains what was fixed and the work was done quickly too.

Helpful and great work every time. Glad to have found this garage. Will continue to have service here.

Dean did a great job delivering our vehicle. Walked us through all paperwork patiently. Thanks

Very good service department, 2008 Pilot ready on time and issue was fixed. I would recommend Germain Honda Service Dept.

The service was excellent and Nick is an asset to your organization. Good going thanks

Excellent service department. All attendants very helpful, knowledgeable, and polite. I will always drive Honda.

Excellent service, I got a good deal with the help of a fantastic salesperson "Dean". The process was easy and quick. The vehicle was given immediately

Very courteous service employees. Work is done in a very timely manner and is communicated promptly. I have used Germain Honda for my Odyssey and will continue. A-1.

Mitch Hardcastle made car buying so easy. If you want a good deal and no hassle definitely go see him. Great dealership with tons of nice cars.

Great job was kept updated on job progress! Thank you.

Just bought another car from Germain Honda of Ann Arbor. Jason Loren delivered the best customer engagement I have ever experienced. Amazing work! Thank you.

The service was quick and efficient. The staff was courteous and helpful. I enjoyed my trip to this dealership

Jason Loren was so helpful. He went out of his way assure the purchase was just right.